Frequently Asked Questions

We've compiled answers to the most common questions healthcare professionals ask about implementing Medicare-compliant direct care practices. If you don't see your question answered here, please contact us for personalized guidance.

Medicare Compliance Questions

The Social Security Act specifically excludes “routine physical checkups” from Medicare coverage (42 U.S.C. § 1395y(a)(7)). This statutory exclusion, reinforced in 1996 and 2006, creates the legal foundation for direct care services focused on routine exams, check-ups, and physicals, without requiring Medicare opt-out.

When a healthcare practice offers pre-sold routine exam services rather than services triggered by medical necessity, these services are not covered by Medicare and can legitimately be provided for direct payment.

You stay in Medicare and in network, and can keep locum work. Carefully implemented, our model has never been prosecuted for cash healthcare in US history.

A service is “routine” when:

  • It is pre-sold as an available annual or follow-up exam
  • It is not provided in reaction to or because of any specific condition
  • It is not predicated on medical necessity
  • It is focused on comprehensive health management rather than intervention

 

Importantly, none of the three federal statutes excluding routine exams, check-ups, and physicals from Medicare coverage ever defined “routine.” This flexibility is both a strength and a source of opportunity for compliant cash healthcare.

If during a routine exam you identify a medical issue requiring intervention, you have three options:

  1. Include that intervention within the scope of your routine exam services
  2. Bill insurance for the separate intervention if appropriate
  3. Charge a separate cash fee for the intervention with the patient’s informed consent

The choice is entirely yours as the healthcare professional. Coverage is not determined by the patient’s condition; it is solely determined by what the healthcare professional does or doesn’t document and bill to insurance.

While not specifically required by statute, we recommend using a patient agreement that clearly communicates which services are covered by the routine exam fee and which might be separately billable to insurance. This transparency benefits both patients and providers and helps manage expectations appropriately.
Medicare patients can participate in your routine exam program for services not covered by Medicare. They remain free to use their Medicare benefits for covered services, either with you if you accept Medicare or with other providers. The key is clear communication about which services are part of the routine exam program and which might be separately billable to Medicare.

Based on Office of Inspector General guidance, these are the key practices to avoid:

  1. Never charge cash for services already covered by Medicare
  2. Don’t market or charge for “access” or “extra time” as standalone services
  3. Don’t implement mandatory non-allocated “administrative fees”
  4. Don’t contract with a patient with an immediate health need for cash services
  5. Don’t charge cash for emergency care if you’ve opted out of Medicare
 

Our routine exam model is specifically designed to avoid these compliance pitfalls.

Funding & Accessibility Questions

Yes. Program patient fees are designed to be qualified medical expenses to enable employer/self-employed/HSA/HRA/FSA/MSA funding. Routine exams, check-ups, and physicals qualify as eligible medical expenses under IRC Section 213(d) and IRS Publication 502. The key is that services must be properly structured and marketed as specific medical services (routine exams, diagnostics, comprehensive care) rather than “access” or “extra time.” This qualification for tax-advantaged funding is a significant advantage over typical concierge models, and over DPC, whose HSA eligibility is capped at $150 per month ($300 for a family), making your services accessible to a broader range of patients.

These are three distinct tax-advantaged funding options:

HSA (Health Savings Account)

  • Patient-owned account for those with high-deductible health plans
  • Triple tax advantage: pre-tax contributions, tax-free growth, tax-free withdrawals
  • Funds roll over indefinitely
  • Approximately $170 billion in total U.S. HSA assets in 2025 

 

FSA (Flexible Spending Account)

  • Employer-sponsored account with annual election
  • Pre-tax dollars set aside for eligible medical expenses
  • Traditional “use-it-or-lose-it” with some carryover options
  • $3.6 billion in annual US contributions
 

HRA (Health Reimbursement Arrangement)

  • Employer-funded account
  • Reimburses employees for qualified healthcare expenses
  • Employer determines rollover policies
  • $2.5 billion US market size (2024)
 

Program patient fees are designed to be qualified medical expenses to enable employer/self-employed/HSA/HRA/FSA/MSA funding.

Yes. Employer funding of routine exams can be structured through various legal mechanisms:

  • Cafeteria Plans (26 USC 125): Allows employees to choose between taxable cash compensation or qualified benefits
  • Health Savings Accounts (26 USC 223): Employer-funded HSAs for eligible employees
  • Health Reimbursement Arrangements: Employer-funded accounts for qualified expenses
  • Fully-Insured Medical Reimbursement Plans: Insurance plans incorporating routine exam services

 

These mechanisms create a pathway for employer funding, potentially making your cash healthcare model accessible to a much broader patient population.

While cash healthcare models can’t solve all equity challenges, our approach addresses accessibility in several ways:

  1. Tax-Advantaged Funding: By qualifying for HSA/FSA/HRA funds, services become accessible to more patients
  2. Employer Funding Potential: Creates a pathway for employers to fund services for employees at all levels
  3. Transparent Pricing: Eliminates unpredictable out-of-pocket costs that disproportionately impact lower-income patients
  4. Flexibility for Practitioners: The financial stability of this model gives practitioners the freedom to offer reduced fees to those in need

 

While these solutions don’t completely solve healthcare’s equity challenges, they represent meaningful progress toward a more accessible system.

As an independent practice owner, you have complete freedom to implement whatever financial assistance or sliding scale policies align with your values. Many healthcare professionals using our model:

  1. Offer tiered service options at different price points
  2. Implement needs-based discounts for specific populations
  3. Provide pro bono services for a limited number of patients
  4. Work with employers to fund services for employees
  5. Help patients navigate tax-advantaged funding options

 

The financial stability of the routine exam model often provides the flexibility to serve patients across the economic spectrum.

Practice Structure Questions

Yes. The routine exam model allows you to remain in-network with insurance plans and bill for covered services as you choose. Opting out of Medicare and leaving plan networks costs you options. It removes plan revenue you may still want, it does not resolve compliance questions, and it gives patients a worse answer when they ask whether you are in network. Our model keeps you in Medicare and in network, and you bill plans never, some, or more, as you choose.

Yes. The routine exam model allows you to integrate health coaching services into a wide range of medical practices, including concierge, executive health, preventive, integrative, and functional medicine models. This approach supports longitudinal care, behavior change, and improved patient outcomes beyond traditional visit-based care.

Pricing depends on specialty, market, patient base, and the program we design, which we work through with each client directly.

The optimal legal structure depends on your specific circumstances, goals, and state regulations. Common options include:

  1. Professional Corporation: Traditional structure for medical practices
  2. Professional LLC: Provides liability protection with pass-through taxation
  3. Hybrid Models: Combinations of entities for different aspects of the practice

 

Our practice formation process includes legal structure recommendations tailored to your specific situation, including considerations for:

  • State-specific requirements
  • Liability protection
  • Tax optimization
  • Regulatory compliance
  • Future succession planning

 

Eischen DPSC, LLC provides business consulting, not legal services, and this is general information rather than legal advice. We do not form an attorney-client relationship with consulting clients, and we will coordinate with counsel where legal services are needed.

Yes. Unlike many cash healthcare models that focus primarily on primary care, the routine exam model can be implemented by virtually any healthcare specialty:

  • Primary Care: Comprehensive care programs
  • Functional Medicine: Root-cause focused comprehensive health management and optimization
  • Cardiology: Cardiovascular prevention and monitoring programs
  • Dermatology: Comprehensive skin health and skin cancer prevention
  • Mental Health: Preventive mental health assessment and maintenance
  • Endocrinology: Hormone optimization and metabolic health
  • And many others

 

The key is proper structure and implementation based on the specific statutory exclusions for routine exams, check-ups, and physicals, adapted to your specialty’s unique aspects.

Implementation Questions

Projects normally require one (1) to three (3) months to complete.

We can adjust this timeline based on your specific needs and circumstances, whether you prefer a rapid transformation or a more gradual transition.

The subscription program is the practice, not an addition to it. The patient panel is built by being available to patients who subscribe. For an established practice, we plan the transition with you. For a new practice, we implement the full model from the start.

Patient response varies based on communication approach, value proposition, and patient demographics. Typically:

  • Most transitions experience minimal patient attrition when properly communicated
  • Patient satisfaction scores typically increase significantly
  • Word-of-mouth referrals often increase after implementation

The key to positive patient response is clear, transparent communication focused on the enhanced value and experience they’ll receive, not just the change in payment model.

The routine exam model can be implemented with various technology solutions depending on your preferences and existing systems. Essential technology components include:

  1. Practice Management System: For patient scheduling and management
  2. Patient Communication Platform: For secure messaging and follow-up
  3. Electronic Health Record: For documentation and care continuity
  4. Payment Processing System: For subscription management
  5. HIPAA-Compliant Security Systems: For data protection

 

Many practices can leverage their existing technology infrastructure with modifications rather than requiring completely new systems.

Clear communication is essential for successful implementation. We provide templates and guidance for patient communications that emphasize:

  1. Enhanced Value: The comprehensive nature of the care model
  2. Improved Experience: Annual and follow-up routine exams, check-ups, and physicals, with related communications all year
  3. Transparent Pricing: Predictable costs without surprise bills
  4. Tax-Advantaged Funding: HSA/HRA/FSA/MSA and employer funding
  5. Continued Options: Clear explanation of remaining insurance options

 

Most successful transitions focus on communicating the enhanced value and experience rather than just the change in payment model.

Comparison Questions

 While similar in some ways, our routine exam model differs from other direct care models:

  1. Medicare Compliance Approach: We maintain compliance through statutory exclusions rather than relying on questionable “access fee” models
  2. Marketing Focus: We market specific routine exam services with robust communication support
  3. Tax Advantage Qualification: Our model qualifies for HSA/HRA/FSA/MSA and employer funding
  4. Legal Foundation: Built on explicit statutory exclusions dating back to 1965
  5. Specialty Application: Applicable to any healthcare specialty, not just primary care

These distinctions create significant advantages in regulatory compliance, patient accessibility, and practice flexibility.

Our routine exam model shares some similarities with DPC but offers several important advantages:

  1. Medicare Compliance: Maintains compliance without requiring Medicare opt-out
  2. Tax Advantage Qualification: Qualifies for HSA/HRA/FSA/MSA and employer funding, without DPC’s $150 monthly HSA cap
  3. Insurance Integration: Maintains flexibility to bill insurance as desired
  4. Specialty Application: Works for any healthcare specialty, not just primary care
  5. Legal Foundation: Built on explicit statutory exclusions rather than newer regulatory frameworks

These advantages make our approach more flexible and accessible than traditional DPC models.

Our routine exam model uses the same fundamental approach as executive health programs but is adaptable to any healthcare specialty and patient population. We leverage the same statutory exclusions that have protected executive health programs for decades while making this approach accessible to a broader range of healthcare professionals and patients.

The key similarity is the focus on pre-sold routine exams rather than reactive, necessity-based care, but our approach can be implemented at various price points and service levels.

Our consulting approach differs from others in several key aspects:

  1. National Expertise: 18 years of projects throughout the US, led by the national expert on this model
  2. Transparent Fee Structure: A one-time flat fee for practice formation, with no ongoing percentage of your practice revenue. Communications support is a modest percentage fee, limited to the first year. No hourly fees.
  3. 100% Ownership: You retain complete ownership of your practice and future revenue
  4. Compliance First: Built on solid statutory foundations rather than questionable regulatory interpretations
  5. Funding Qualification: Structured for HSA/HRA/FSA/MSA and employer funding
  6. Specialty Flexibility: Adaptable to any healthcare specialty, not just primary care

These distinctions create significant advantages in practice ownership, sustainability, and compliance confidence.

Consulting Process Questions

No ongoing percentage. Formation is a one-time flat fee. Communications support is a one-time fee based on a small percentage of program revenue for the first year only, then it ends. Unlike enterprise platforms, we do not take a continuing share of your revenue.

Yes, we provide marketing guidance as part of our practice formation package, including:

  1. Compliant Marketing Guidelines: Ensuring your marketing maintains Medicare compliance
  2. Value Proposition Development: Helping articulate your unique benefits
  3. Patient Communication Strategy: Templates for explaining your model
  4. HSA/FSA Communication: Guidance on explaining tax advantage qualification
  5. Website Content Recommendations: Suggestions for online marketing

For those desiring more intensive marketing support, we offer an additional HIPAA Implementation & Compliant Marketing Guidance (a full-day consultation) that provides more comprehensive marketing development.

The routine exam model works best for healthcare professionals who:

  1. Desire greater clinical autonomy and practice freedom
  2. Want to spend more time with each patient
  3. Seek a more sustainable work-life balance
  4. Are frustrated with insurance limitations and administrative burdens
  5. Value comprehensive health management and relationship-based care

 

Our complimentary consultation helps determine if this approach aligns with your specific goals and practice vision. During this conversation, we explore your current challenges, desired outcomes, and optimal implementation approach.

Yes. For 18 years, we have completed projects throughout the United States, so you do not need to hire an attorney in your state. Our services are provided remotely via video conference and phone, with all necessary documentation handled electronically.

For clients desiring in-person consultation, we offer on-site services with travel expenses covered by the client.

The process begins with a complimentary consultation to discuss your practice goals and determine if our services are a good fit. During this 30-minute session, we’ll:

  1. Discuss your current practice situation and challenges
  2. Address your questions about the routine exam model
  3. Explore how our services might benefit your specific practice
  4. Outline potential next steps if you decide to proceed


To schedule your consultation, simply click here or call 619-919-5395.

Still Have Questions?

If you don’t see your question answered here, we’re happy to provide personalized guidance. Contact us directly to discuss your specific situation.
All consultations are completely confidential with no obligation.

Contact Information:

Jim Eischen
Eischen DPSC LLC
2323 Locust Street
San Diego, CA 92106
619-919-5395
jim@eischendpsc.com

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